Terms and Conditions

Last Updated: 08/18/2026

Welcome to Hellstr (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing or using our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. Eligibility

You must be at least 18 years old (or the age of majority in your state) to make a purchase. By using our website, you confirm that you meet this requirement.

2. Account Registration

You may need to create an account to place orders or access certain features.
You are responsible for maintaining the confidentiality of your account credentials.
You agree to provide accurate, current, and complete information.
We reserve the right to suspend or terminate accounts that violate these Terms.

3. Products and Pricing

All products are subject to availability.
We strive to display accurate product descriptions, images, colors, and sizes. However, slight variations may occur due to monitor settings or manufacturing differences.
Prices are listed in USD and may change at any time without notice.
We reserve the right to correct pricing errors and cancel orders placed at incorrect prices.

4. Orders and Payment

Placing an order constitutes an offer to purchase.
We reserve the right to accept or decline any order for any reason (including suspected fraud, pricing errors, or stock unavailability).
Payment must be made in full at the time of order using the available payment methods.
You are responsible for any applicable taxes, duties, or fees.

5. Shipping and Delivery

Shipping times and costs are estimated and may vary.
Risk of loss and title for products pass to you upon delivery to the carrier.
We are not responsible for delays caused by the shipping carrier, customs, or circumstances beyond our control.

6. Returns and Refunds

Our Return & Refund Policy forms part of these Terms. Key points include:

Returns/refunds are accepted only within 14 days of receiving the order.
Only damaged products are eligible for return or refund.
Returns are not accepted for wrong size, wrong color, change of mind, or fit issues.
Approved refunds will be processed within 5–7 business days after approval.
Please refer to our full Refund & Return Policy for complete details.

7. Intellectual Property

All content on our website (including logos, product images, text, designs, and trademarks) is owned by or licensed to us and is protected by U.S. and international intellectual property laws. You may not copy, reproduce, distribute, or use any content without our prior written permission.

8. Prohibited Uses

You agree not to:

Use the website for any unlawful purpose
Attempt to gain unauthorized access to our systems
Upload viruses, malware, or harmful code
Harass, abuse, or harm others
Scrape, crawl, or data-mine the website without permission
Interfere with the proper working of the website

9. Disclaimer of Warranties

Our website and products are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the maximum extent permitted by law, Hellstr and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the website or products. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses (including attorney’s fees) arising out of your use of the website, violation of these Terms, or infringement of any third-party rights.

12. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State MA , without regard to conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in MA.

13. Changes to These Terms

We may update these Terms at any time. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of the website after changes constitutes acceptance of the new Terms.