Privacy Policy

Last Updated: 08/18/2026

This Privacy Policy describes how Hellstr (“we,” “us,” or “our”), a branded clothing store based in the United States, collects, uses, discloses, and protects your personal information when you visit our website, make purchases, create an account, or otherwise interact with us.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information you provide:

Name, email address, phone number, shipping and billing address
Payment information (processed securely by our payment providers; we do not store full credit card details)
Account login credentials
Order history, preferences, and wishlist items
Communications you send us (customer service inquiries, reviews, etc.)

Automatically collected information:

IP address, browser type, device information, operating system
Pages visited, time spent on site, referring URLs
Cookies, pixel tags, and similar tracking technologies

From third parties:

Information from payment processors, shipping carriers, analytics providers, and advertising partners

2. How We Use Your Information

We use your information to:

Process and fulfill orders, including shipping and returns
Manage your account and provide customer support
Send order confirmations, shipping updates, and transactional emails
Personalize your shopping experience and show relevant products
Send marketing emails or promotions (you can opt out at any time)
Improve our website, products, and services
Detect and prevent fraud or security issues
Comply with legal obligations

3. Sharing of Your Information

We do not sell your personal information. We may share information with:

Service providers (payment processors, shipping companies, email platforms, website hosting, analytics tools) who help us operate our business.
Advertising and marketing partners (for targeted ads, only with appropriate consent where required).
Legal authorities when required by law or to protect our rights.
In the event of a business transfer (merger, acquisition, or sale of assets).

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and shopping cart
Analyze website traffic and performance
Deliver relevant advertisements

You can control cookies through your browser settings. Disabling cookies may affect some website features.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

6. Your Rights and Choices

Depending on your location (especially California residents under the CCPA/CPRA), you may have the right to:
Access the personal information we hold about you
Request deletion of your personal information
Correct inaccurate information
Opt out of the sale or sharing of personal information (we do not sell personal information)
Limit the use of sensitive personal information
Opt out of marketing emails (unsubscribe link is included in every marketing email)

To exercise these rights, contact us using the details below. We will respond in accordance with applicable law.

7. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

8. International Users

Our website is operated in the United States. If you access it from outside the U.S., your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of our website after changes constitutes acceptance of the updated policy.